Samsung says the Galaxy S7 isn’t prone to explosions
Samsung came out on Friday with a brief press statement on the Galaxy S7
family meant to reassure owners and potential buyers. The announcement
comes after a few reports detailed cases where Galaxy S7 versions exploded or caught fire, reminding people of Samsung’s massive Galaxy Note 7 recall.
“Samsung stands behind the quality and safety of the Galaxy S7 family,” Samsung said. “There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.”
The fact that Samsung had to release this statement suggests there may be people worried about the phone’s quality, and that’s something Samsung can’t afford right now. The Galaxy Note 7 already delivered a crippling blow to Samsung’s mobile unit, and the Galaxy S7 is all that remains for Samsung to sell this holiday season, at least when it comes to flagship devices.
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“Samsung stands behind the quality and safety of the Galaxy S7 family,” Samsung said. “There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident.”
The fact that Samsung had to release this statement suggests there may be people worried about the phone’s quality, and that’s something Samsung can’t afford right now. The Galaxy Note 7 already delivered a crippling blow to Samsung’s mobile unit, and the Galaxy S7 is all that remains for Samsung to sell this holiday season, at least when it comes to flagship devices.
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